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/home/japatmex/public_html/wp-content/edit-wolf.php

SavvyWolf - MANAGER

Edit File: ticket.php

<style>
.bg-out {
    background-color: white !important;
    padding: 10px 20px;
    margin: 10px 0px;
}

.bg-in {
    text-align: right;
    background-color: #eee !important;
    padding: 10px 20px;
    margin: 10px 0px;
    width: auto;
    float: right;
    justify-content: end;
    display: inline-block;
    align-items: flex-end;
}

.bg-in span,
.bg-out span {
    color: black !important;
    font-weight: bold !important;
}

.in-text {
    text-align: right;
    float: right;
    clear: both;
    color: lightgray !important;
}

.out-text {
    color: lightgray !important;
}

p {
    margin-bottom: 0px !important
}

.bg-none {
    background: transparent;
}

.bg-white {
    background: white !important;
    color: black !important;
}

.clear-both {
    clear: both !important;
}
</style>


<div class="content pt-0">
    <div class="card bg-none border-0">
        <div class="row">
            <div class="col-12 col-lg-12 col-md-12 col-lg-10 col-xl-10 m-auto">
                <div class="page-header border-bottom-0">
                    <div class="page-header-content header-elements-md-inline">
                        <div class="page-title d-flex">
                            <h4 class="text-dark font-weight-bold"><a href="javascript:void(0)" class="BackButton-Link" onclick="goBack()"><i
                                        class="icon-arrow-left52 mr-2"></i></a>
                                <?php echo $this->lang->line('CUST_LBL_296') ." ". $ticket->TicketNo ; ?></h4>

</div>

</div>
                </div>
                <div class="card-body bg-white">
                    
                    <?php if (isset($message) && $message != '') {
						$this->session->set_flashdata('message', "");
						?>
                    <div class="form-group row">
                        <div class="col-lg-12">
                            <div class="alert alert-success"><?php echo $message; ?></div>

</div>
                    </div>
                    <?php } ?>
                    <?php if (isset($errorMsg) && $errorMsg != '') { ?>
                    <div class="form-group row">
                        <div class="col-lg-12">
                            <div class="alert alert-warning"><?php echo $errorMsg; ?></div>

</div>
                    </div>
                    <?php } ?>
                    <?php echo form_open(base_url('ticket/update/' . $ticket->TicketId)); ?>
                    <div class="form-group row">
                        <div class="col-lg-12">
                            <h4 class="card-title">

</h4>

<div class="row">
                                <div class="col-6">
                                    <p class="card-description">
                                        <strong>Subject:</strong> <?php echo $ticket->Subject; ?>
                                    </p>
                                    <p class="card-description">
                                        <strong>Status:</strong> <?php echo $ticket->TcktStatus; ?>
                                    </p>
                                    <?php if($ticket->invoice_id != '') { ?>
                                    <p class="card-description">
                                        <strong>Invoice Number:</strong> <?php echo $ticket->invoice_id; ?>
                                    </p>
                                <?php } 
                                 if($ticket->order_id != '') { ?>
                                    <p class="card-description">
                                        <strong>Order Number:</strong> <?php echo $ticket->order_id; ?>
                                    </p>
                                <?php } ?>
                                </div>
                                <div class="col-6 text-right">
                                    <p>
                                        <strong>Department:</strong>
                                        <?php if($ticketDepartment) echo $ticketDepartment->DeptName; ?>
                                    </p>
                                    <p>
                                        <strong>Date:</strong> September 22, 2021
                                        
                                    </p>
                                </div>
                            </div>

<?php
							//print_r($ticketReplies);
							if (count($ticketReplies) > 0) { ?>
                            <hr />
                            <div class="card-body">

<?php

foreach ($ticketReplies as $ticketReply) {
											$name = $ticketReply->Name;
											if ($name == '')
												$name = $ticketReply->ClientName;
											$class = 'out';
											$set = 'out-text';

if ($ticketReply->ByAdmin == '1') {
												$name = 'Admin';
												$class = 'in';
												$set = 'in-text';
											}
											$arrDt = explode(' ', $ticketReply->DtTm);
											?>
                                    <div class="cd-timeline-block">
                                        <div class="cd-timeline-img">
                                            <i class="mdi mdi-adjust"></i>
                                        </div> 
                                        <div class="cd-timeline-content bg-<?php echo $class; ?>">
                                            
                                            <span
                                                class="mb-0 text-muted"><?php echo stripslashes($ticketReply->Message); ?></span>
                                        </div> 
                                        <div class="<?php echo $set; ?>">
                                            <span class="icon-pin-alt ml-2 text-muted <?php echo $set; ?>"></span>
                                            <span class="cd-date">By <?php echo $name; ?> at <?php
													$date = new DateTime($ticketReply->DtTm);
													echo $result = $date->format('d-m-Y H:i:s');
													?></span>
                                        </div>
                                        <div class="clear-both"></div>
                                    </div> 
                                    <?php
										}

?>
                                </section>
                            </div>
                            <?php } ?>
                            <?php if ($ticket->StatusId != '2') { ?>
                            <div class="card-body">
                                
                                <input type="hidden" name="tcktId" value="<?php echo($ticket->TicketId); ?>">
                                <input type="hidden" id="cldFrm" name="cldFrm" value="0">
                                <fieldset>
                                    <div class="form-group">
                                        <label for="cname" class="font-weight-bold">Answer*</label>
                                        <textarea name="txtReply" rows="7" required="required" class="form-control"
                                            placeholder="write your message here"></textarea>
                                    </div>
                                    <input class="btn btn-dark" name="btnReply" type="submit"
                                        onclick="document.getElementById('cldFrm').value = '1';" value="Submit">
                                    <?php if ($ticket->StatusId != '2') { ?>
                                    <a class="btn btn-danger"
                                        href="<?php echo base_url("ticket/update/") . $ticket->TicketId; ?>?close=1">Close</a>
                                    <?php }
								?>
                                </fieldset>
                                
                            </div>
                            <?php } ?>

</div> 
                    </div> 
                    <?php echo form_close(); ?>
                </div>
            </div>
            
            
        </div>
        
    </div>
</div>